Legal
Privacy Policy
This Privacy Policy explains how Snyder’s Environmental Service, Inc. (“Snyder’s,” “SES,” “we,” “us” or “our”) collects, uses and protects information when you visit snydersenvironmental.com (the “Site”), contact us, or request our septic and sewer services. By using the Site, you agree to the practices described here.
Information we collect
Information you give us. When you fill out our service request form, call, text or email us, we may collect your name, email address, phone number, service address, the service you’re interested in, and any details you choose to share about your property or system.
Information collected automatically. Like most websites, our hosting provider and website software automatically record basic technical information when you visit, such as your IP address, browser type, device type, pages viewed and the date and time of your visit. This information is used to keep the Site running and secure.
How we use your information
We use the information we collect to:- Respond to your questions and service requests
- Schedule, perform and follow up on service at your property
- Send estimates, invoices, reminders and other service-related communications
- Operate, maintain, secure and improve the Site
- Comply with legal, regulatory and record-keeping obligations, such as county health department reporting where required
How we share information
We share information only as needed to run our business and serve you:- Service providers that help us operate, such as our website host, email delivery service and form tools, which may only use your information to provide services to us
- Government or regulatory agencies when required for permits, inspections or reporting related to your septic or sewer system
- Legal requirements, when we believe disclosure is required by law, court order or to protect the rights, property or safety of our customers, our employees or others
- Business transfers, if our business is sold, merged or reorganized
Third-party services on our Site
Some features of the Site are provided by third parties that may collect information directly from your browser under their own privacy policies:- Google reCAPTCHA helps protect our contact form from spam. Its use is subject to the Google Privacy Policy and Terms of Service.
- Google Maps is used to show our location and service area.
- Google Fonts may be used to display text on the Site.
Cookies
Cookies are small files stored by your browser. Our Site uses cookies that are necessary for it to function and stay secure, and the third-party services listed above may set their own cookies. You can block or delete cookies in your browser settings, but some features, like our contact form, may not work properly without them.
How long we keep information
We keep customer and service records for as long as needed to provide service, maintain accurate records of the work performed at a property, and meet legal, tax and regulatory requirements. When information is no longer needed, we delete it or store it securely.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect your information, including a secure (HTTPS) connection on our Site. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you non-essential communications, by contacting us using the information below. We may need to keep certain records when required by law or for legitimate business purposes, such as service history for your property.
Children’s privacy
Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date above. Your continued use of the Site after an update means you accept the revised policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Snyder’s Environmental Service, Inc.
7470 E. State Road 7, Columbus, IN 47203
Phone: 812-579-5974
Email: theseptictankman@aol.com